117 W. Fairmount
Pontiac, MI 48341
May 9, 2009
Customer Service
Casio Computer Co, LTD
Tokyo, Japan
Dear, Customer Service
Please take in consideration my problem, repay me $399.
On April 29, 2009 I purchased a Casio Exilm EX-Z9 Camera from a local Wal-Mart, after I then proceeded home and took the camera out of its box. After I read the manual on how to get started on page A-3 I then followed the direction clearly and concisly turn turned the camera on everything was fine, but when I press the capture button nothing would happen. I then took the camera back to the store for a so they can have a look at it so hoping they could help me use it or tell me whats wrong but they could not figuar it out eithier. I have purchased your purducts before and never had any complants on them, and I know that this will not happed next time I buy one of your purducts.
I would be very grateful if I was refunded my $399 thankyou.
Sincerely,
Keith D. Wheat II
There are a lot of people who have had this same problem so a lot of us can relate to this.
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